At ICE, our aim is to ensure you achieve maximum performance, consistent reliability and optimum efficiency from using our printers.
Once your ICE equipment is installed, the Aftercare Team will be your point of contact to order ribbon, ink, spares, repairs and other Aftercare services.
Our customer-centric approach ensures we provide an excellent standard of customer service. We provide customers with a single point of contact to ensure we offer continuity and ownership on a customer enquiry.
We also invest in in-house expertise and knowledge to provide custom bracket design, repairs and production from our premises in Nottingham.
All ICE ribbon and spares are available from stock for next day delivery, offering you a responsive service to maintain production uptime.
We will be happy to supply you with compliance and safety information that you may require, for example:
- Regulatory certificates
- Material Safety Data Sheets (MSDS)
- Waste packaging
- Supplier agreements and questionnaires
Please contact us to request the information you require.