We pride ourselves on providing excellent technical support and are recognised in the industry for extremely high levels of service and enthusiasm.  We are committed to helping our customers achieve optimum efficiency by providing rapid and effective technical assistance from our team of technical engineers.

You can be confident that we will work in partnership with you to ensure your ICE equipment is running to the highest performance and reliability.

Help with a printer

If you have an immediate problem with an ICE printer, please call 01159 640144 to speak to our experienced office based technical engineers. They will provide you with telephone support to try and get you back up and running quickly.  Where this is not possible, they will arrange for a Clearmark field service engineer to visit your premises as soon as possible.

Repairs procedure – a step by step guide to your repair

Our telephone support is available from 08.30 – 17.30 Monday to Friday.

Weekend support is available by contacting the regular support number above and leaving a voicemail. One of our technical team will call you back as soon as possible to provide support.

Interested in product training?

Do you have an on-site coder and labeller training champion?  Clearmark offer dedicated scheduled training days for ICE Zodiac, Vulcan, Viper and CLARiSUITE, book your training today.


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